During our management hours of 8.30am- 6pm Monday – Friday you should report any issues to our office on 020 8892 3343 and/or  

Outside of these hours all emergencies should be reported to Property Rescue Services on 07976 806192 and/or

If a contractor attends and the situation is not deemed an emergency or the contractor cannot gain access, all associated invoices will be payable by the Tenant.

For non-emergency matters we will respond when the office re-opens. 

 Please refer your welcome pack for clarity on what is actually deemed an emergency.



Should you have an issue when our offices are closed, please call Assist Locks on

020 8819 3787 or email  

Please do be aware that any associated costs will be your responsibility.